Just Gotta Dive Return Policy
Just Gotta Dive stands behind the quality of our products. If you are not completely satisfied with your order, you may return it for a full refund if all of the following criteria are met:
1. A completed return form with an assigned RMA number from Just Gotta Dive must accompany all orders; you can download and print the return form using the link below if you do not already have one; contact us to obtain an RMA number for your return. Sale items are not eligible for returns or exchanges.
2. Returns must be postmarked within 14 days of the shipped date, the day your order was shipped.
3. Item(s) must be new, unused, unworn, and in their original packaging, along with all accessories. Additionally, item(s) must be devoid of excessive wrinkles, odors, pet or human hair, dirt, and/or dust.
4. A receipt must accompany all returns; No refunds will be given without a receipt. All refunds will be processed against the original payment method. Shipping and handling costs are non-refundable. We will do our best to process your return within 7 business days after receipt of the package. Please allow a full billing cycle for the credit to appear on your financial statement.
5. Item(s) must be returned using a traceable shipping method with delivery confirmation, such as FedEx or UPS. Please do not use USPS; if you choose to use USPS, Just Gotta Dive cannot guarantee delivery of your package.
6. All return shipping costs must be pre-paid by you, the party returning the merchandise. All returns must be shipped to:
Just Gotta Dive, LLC - Web Returns
16 Mount Bethel Road
Suite 231
Warren, NJ 07059
7. For an exchange, please follow the instructions for a return, then go back to www.JustGottaDive.com to place a new order.
Important Notes:
We reserve the right to charge a restocking fee up to 20%, or in extreme cases, deny the return in total. We will not accept any returns that fall outside of this policy.
If you need assistance with a return, please feel free to contact us; be sure to include your order number on all correspondence.
